Qianying Lin
User Experience and Service Design
Talented and energetic UX designer skilled in user research methods, experience design, interface design and related tools and models, including usability testing methods, seeking to enhance the user experience in user-centred projects.
Major project
Improving the user experiences of group collaboration: the case of university students majoring in design in the UK.
Mondowork - a group work management tool for design students
It is an interesting management tool for design group work, which aims to provide a productive, active and fair collaboration experience.
Target user and user journey
The user journey map shows how the product helps design students work better together as a team at each stage.
App screens and function display
There are three key ingredients of Mondowork.
1. Fun and interactive to motivate students;
2. Helping teammates work together, in harmony;
3. Giving feedback about the team's progress and flagging out performance issues.
This app aims to help design students manage projects and teams. The app uses Gamification and feedback to motivate design students and help them collaborate effectively.
It concludes with 5 modules. Team calendar, ranking, monster growth, progress and task and profile.
Research stage
From secondary research, I recognised the accessible research methods, types of data to collect, and previous research outcomes (such as student attitudes, group work challenges, and tools used). Few studies discuss design students' views on group work and the issues they face, even though they often work in groups.
I invited UK design students over 18 with collaborative experience using convenience sampling.
During the primary research, I used interviews with storytelling and observations to investigate collaboration, challenges, solutions, and implications. In the second part of user research, I planned to use an online world cafe to let people discuss reasons for difficulties anonymously. It allows participants to open up without being afraid of knowing each other.
Opportunities generation
This image shows how insights develop into ideas, during which I invited users to participate in focus groups several times, resulting in a wealth of opportunities.
Solution generation and development
In the solution development and test stage, we applied participatory approaches to design the final concept and resulting prototype. These included two focus groups and one workshop.
Prototype and test
There are three kinds of prototypes, such as experience, lo-fi and hi-fi prototypes. Users simulated real meeting scenarios using low-fidelity screens to complete five tasks, including creating a monster appearance, editing team calendars, adding tasks and uploading records, checking group ranking, and ordering the monster model.
Qianying Lin
Major project
Improving the user experiences of group collaboration: the case of university students majoring in design in the UK.
Awards
International Creative Design Contest of Urban Furniture.
Work Experience
Interaction designer - a technology company in Guangzhou, China
During my one-year employment, I was mainly involved in the design of a national digital management system for historic buildings in cooperation with the Ministry of Housing and Construction, participating in product architecture design, interface design and user experience testing.
I also participated in the design of several local historical building management systems, such as Guangzhou and Chengdu, and completed the design and production of more than 5 product user manuals.